PRIVACY POLICY

This Privacy Policy outlines the practices and principles governing the use of the Cotinum Protocol Television technology app, developed by COTINUM. We are dedicated to safeguarding and respecting your privacy. This policy, in conjunction with our terms of use and other referenced documents, establishes the core guidelines for the collection and management of any personal data we collect from you.

Please read the following information carefully to understand our practices and perspectives regarding your personal data and how it will be handled by our company.

This policy pertains specifically to our app and website. If you navigate away from our app through a link or any other means, you will be subject to the privacy policy of that specific app or website. We do not have control over the terms of use or policies of external apps or websites, and it is your responsibility to review and comply with their policies.

1. DEFINITIONS

For the purpose of this Policy, key terms are defined as follows:

Personal Data: Any information related to or identifiable by the user, including but not limited to name, location data, online identifiers, and payment information collecting by Google Play system.

Controller: Refers to both the company and administrator. The administrator manages information provided by users, while the company handles data collected directly.

Recipient: Encompasses any legal entity or body, to whom Personal Data is disclosed, whether a third party or not, subject to compliance with applicable data protection rules.

Personal Data breach: Signifies a breach of security resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to transmitted, stored, or processed Personal Data.

2. INFORMATION COLLECTED FROM USERS

We collect and protect Personal Data in accordance with applicable laws and our data privacy policies. The Company employs technical and organizational measures to safeguard against unauthorized processing and accidental loss, alteration, disclosure, or access to Personal Data. Information is gathered directly from users through our website/app.

The information collected includes:

Name

Email address

Mobile number

Date of birth

Location

Payment information (credit/debit card or other payment account information).

Information collected automatically includes:

IP address

Browser type and version

Preferred language

Geographic location

Device IP address, wireless, or Bluetooth technology

Operating system and computer platform

Full Uniform Resource Locator (URL).

We also utilize Google Analytics for analytics and measurement purposes, optimizing our services based on user visits.

3. HOW COLLECTED INFORMATION WILL BE USED

We process Personal Data lawfully, relying on performance of contract and consent as primary reasons for processing. Legitimate interests may also be used as provided under Data Protection Regulations.

The information collected is used for the following purposes:

Facilitating website/app usage, upgrades, and maintenance

Processing and verifying payment information.

Contacting and communicating with users.

Providing technical service and support.

Responding to legal requirements and enforcing policies.

Customizing the website/app and user experience.

Troubleshooting.

Providing support and responding to inquiries.

4. USERS UNDER 13 YEARS OF AGE

Our website/app does not knowingly collect personal information from users under the age of 13. If you are under 13, you are not permitted to use the website/app. Our website/app complies with the Children’s Online Privacy Protection Act (COPPA), directing services to individuals aged 13 or older.

5. COMPLIANCE WITH FLORIDA ONLINE PRIVACY PROTECTION ACT

We comply with the Florida Online Privacy Protection Act, ensuring that personal data is not distributed to external parties without user approval. Users can modify their information at any time as part of the Act.

6. FINANCIAL INFORMATION

Financial information collected through the website is solely used for payment processing and is not used for marketing or promotional purposes. We disclose such information to third-party intermediaries solely for credit card processing to facilitate service payments.

We reserve the right to disclose personal information as required by law, in response to legal processes, to protect users, maintain website/app security, or safeguard the rights or property of the Company.

7. DATA PROCESSING

User-provided information on the website/app is stored on secure servers. All payment transactions are secure and encrypted. Users are responsible for keeping their passwords private and are advised not to share them.

8. CUSTOMERS’ RIGHTS WITH RESPECT TO PROCESSING PERSONAL DATA

Users are entitled to:

Request access to Personal Data.

Request rectification of Personal Data.

Object to the processing of Personal Data.

Request the erasure of Personal Data.

Request the restriction of processing Personal Data.

Users may submit requests for deletion, opt-out, or to receive a copy of their data. Withdrawal of consent will not affect processing prior to withdrawal.

9. THIRD-PARTY LINKS

Links to external websites are provided for user convenience and information. We do not own, control, or operate these websites, and users are advised to review the privacy notices or policies of linked sites. We are not responsible for linked site content, user usage, or operator information practices.

10. RETENTION OF INFORMATION

We retain Personal Data for as long as necessary. Records management and retention policies ensure deletion after a reasonable time, considering factors like ongoing customer relationships, legal and contractual obligations.

11. GOVERNING LAW

This Privacy Policy is governed by the laws of the state of Florida, USA. The exclusive jurisdiction for disputes arising under this Privacy Policy is in the registered business city courts.

12. CONTACT

For inquiries or concerns, please contact us at the provided mailing address.

Effective Date: 1st February 2023